Quality is our forte and we have clients spreading all over the world. We are committed to a well-defined and self-framed quality policy. The policy revolves around through and repeated checking of the cylindrical grinding tool. We are the regular exporters of our products throughout Asia, Africa and several European countries. Our after-sales service terms and conditions as follows:
- The cylindrical grinding tools are tested and have trial production in our factory before leaving our factory and they are shipped out only after the customers are satisfied with them.
- When the cylindrical grinding tools are tested, our technicians will train the customers’ technicians in theory and practice till they grasp the skills.
- During this period of one year warranty , if the cylindrical grinding tools were damaged by non-artificial reasons, we are responsible for repairing or changing parts.
- During this period of warranty, if there is something wrong with the cylindrical grinding tool, we are responsible to provide project for solving this problem at the soonest, and help customers to restore production as soon as possible.
- After the warranty, we charge only cost price for maintaining the cylindrical grinding tools within three years.
- Other after-sale terms can be agreed by buyer and seller in addition.